Privacy Policy

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This Privacy Policy explains how TechResolve ("we", "the site") collects, uses, stores and protects the personal data of visitors to techresolve.info, in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD).

1. Who controls the data

TechResolve is operated independently. For anything related to this policy or your personal data, use the Contact page or the email privacidade@techresolve.com.

2. What data we collect

  • Data you submit voluntarily — when you use the contact form, we collect your name, email, subject and the message you write.
  • Browsing data — like on virtually any website, our server and our advertising providers may automatically log technical information such as IP address, browser type, pages visited and access times.
  • Advertising cookies — we use the Adcash ad network to display advertising on the site. Adcash and its partners may set cookies in your browser to show relevant ads and measure their performance. We do not directly control these cookies — they follow the provider's own privacy policy.

We do not ask for sign-up, login or a newsletter email — TechResolve does not keep a mailing list of visitors.

3. What we use this data for

  • Responding to messages sent through the contact form (reporting an error in a guide, suggesting a topic, general questions or advertising).
  • Keeping the site running securely and diagnosing technical issues.
  • Displaying advertising and measuring its performance, which is how TechResolve sustains itself financially without charging readers.

4. Who we share data with

We do not sell personal data. We share information only with:

  • Adcash (our advertising network), for ad delivery and measurement.
  • Infrastructure providers (hosting and database) strictly necessary to run the site.
  • Public authorities, only when required by law.

5. Cookies

Cookies are small files stored in your browser. TechResolve does not use its own cookies for tracking or personalization — the cookies present on the site come from the advertising network (Adcash) and third-party embedded resources, such as Google Fonts. You can block or delete cookies at any time in your browser settings; this may reduce how relevant the ads shown are, but it does not block access to the guides' content.

6. How long we keep your data

Messages sent through the contact form are stored for as long as needed to respond to them and for record-keeping/security purposes, and can be deleted upon request (see section 7).

7. Your rights (LGPD)

At any time, you can request:

  • Confirmation that we process your data, and access to it.
  • Correction of incomplete, outdated or incorrect data.
  • Anonymization, blocking or deletion of unnecessary data or data processed outside what this policy describes.
  • Withdrawal of consent and deletion of the data you sent us through the contact form.

To exercise any of these rights, contact us at privacidade@techresolve.com.

8. Security

We take reasonable technical measures to protect the data we collect against unauthorized access, loss or alteration — including an encrypted connection (HTTPS), validation of data submitted through forms, and restricted access to the database. No system is 100% immune to incidents, but we are committed to acting quickly if one occurs.

9. Children and teenagers

TechResolve is not directed at anyone under 18 and does not intentionally collect data from children or teenagers.

10. Changes to this policy

This policy may be updated from time to time to reflect changes to the site or the law. The date at the top of this page shows the most recent version.

11. Contact

Questions about this policy? Reach us through the contact page or at privacidade@techresolve.com.